Nature of Materials
Wicker and rattan furniture is handcrafted with natural raw materials. Splits, flaws and irregularities are to be expected and are not considered damaged merchandise. The wicker and rattan used in your furniture reflect variations commonly found in nature. This wicker and rattan has been selected to give each piece a unique look. No two pieces are alike. You should expect to see differences in grain pattern, coloration and imperfections.
Fabrics can vary in color and dye lot and cannot be guaranteed to match from fabric to fabric or from piece to piece. In addition, many item(s) have leg risers on the bottom of pieces that may need to be adjusted to even out the legs. Sunshine Wicker and Design is not responsible for discrepancies in fabric shading(s), furniture finish(es) or furniture variation(s).
PRODUCT & ASSEMBLY SAFETY
Sunshine Wicker and Design neither designs nor manufactures any of the products offered or sold on this site, and as such, makes no representation or guarantee about the safety of these products, or, in the case of self-assembled items, about whether purchasers who receive such products will properly and safely assemble these items. Table bases are manufactured to hold only glass, stone, etc. tops that are sold with them. Any other table top or glass size is not warranted or guaranteed by Sunshine Wicker and Design or the manufacturer.
Product and assembly safety is solely and exclusively the responsibility of the manufacturer, the purchaser, and the shipper. Any suspected damage in shipping must be noted at the time a shipment is received with the shipper, and as stated above, must be described to "This Website" within 2 to 5 business days. Assuming that the suspected damage may create a potential safety hazard, we advise that you do not use the product. Product assembly must be done exactly in conformance with the Manufacturer's written instructions, and if offered, the Manufacturer's telephone assistance.
Children's furniture must be used with special care to safety issues, and these and other potentially dangerous products MUST NOT BE USED WITHOUT FULLY READING THE MANUFACTURER'S INSTRUCTIONS AND WARNINGS THAT WILL COME DELIVERED WITH THOSE PRODUCTS. IF THERE ARE NO EXPLICIT WRITTEN INSTRUCTIONS, DO NOT ATTEMPT TO ASSEMBLE OR USE ANY PRODUCT UNTIL YOU RECEIVE THEM. Sunshine Wicker and Design will obtain any missing instructions.
COLOR & TEXTURES
Sunshine Wicker and Design provides pictures of the fabric/finish samples for your convenience. These samples are representative of the fabrics/finishes. Not every part of a fabric (i.e. flowers, birds, etc.) may be present on the sample on our site. These fabric/finish sample colors will vary due to the scanning process and differences in color monitors. We do make every effort to insure that our fabric/finish samples are accurately represented, but in some cases, variations may be dramatic, particularly on the solid fabrics/finishes. If the fabric/finish is not what you expected when you receive your merchandise, these items cannot be returned.
Once you accept your order, you wave any claim due to dissatisfaction with the product fabrics, textures, finishes, and grains. When items are selected from a different series, the varying species and points of origin will result in the finishes possibly blending together, but not matching.
FURNITURE SELECTION
Sunshine Wicker and Design is happy to assist you with suggestions if you solicit help regarding fabric(s) and finish(es). However, Sunshine Wicker and Design is not responsible for your dissatisfaction with the choices you make regarding fabrics, finishes or furniture styles. You are responsible for all FINAL decisions.
OUTDOOR FABRICS ON INDOOR ITEMS
Some manufacturers of our products will not warrant outdoor fabrics being used on indoor items. We will need to confirm that you are aware of the non-warranted application of outdoor fabric for indoor use. To proceed with an order, in some cases, customers will be required to sign, date and return a waiver. Your order will not be placed in production until we receive your reply.
MERCHANDISE DIMENSIONS
The dimensions provided on this website are approximate. Indoor and outdoor wicker and rattan are individually handcrafted pieces. Therefore, no two items are exactly the same, nor will any piece have exactly the same measurements. Once you receive your items, measure them for proper dimensions.
ROOM DIMENSIONS
Please check on room dimensions, staircase width, door entries and other measurements in your space to make sure that your home can accommodate the furniture you have selected.
SEAT & TABLE HEIGHTS
On products where the height is critical, posted heights may vary plus or minus 1-2 inches from that described on the product, based on manufacturer variations, and may be slightly higher or lower based on the composition. Also, while Sunshine Wicker and Design may provide guidance in making seat and table height determinations, you are entirely responsible for accurately measuring your precise height needs, which are based not only on standard determinations, but also on the intended product users.
COM (CUSTOMERS OWN MATERIAL) ORDERS
For orders that you provide your own fabric, the fabric must be sent directly to the manufacturer. You may send your fabric via UPS/FedEx or regular mail with delivery confirmation. A signature and tracking number is required. To protect your investment, the package should be insured for the full value of your fabric plus shipping/handling.
PRICES
Sunshine Wicker and Design makes every effort to continually update our site. Occasionally, market conditions force us to adjust our prices. We reserve the right to adjust prices at the time you place your order. Any cancellations after your order has shipped, you will be responsible for the full shipping charges from your location back to the manufacturer. There are no exceptions.
RIGHT OF REFUSAL
Sunshine Wicker and Design reserves the right to refuse any order from any group or individual.
TERMS OF USE
When you use this website, you agree to the terms and conditions herein and the specified terms mentioned in the individual product descriptions. This website is that named domain seen in the Address Bar of your browser and when you click here, the home page of this website is identified. In particular, purchasing and shipping products that are on this site creates an agreement between you (the buyer), and this website. The agreement also includes the restrictions of individual manufacturers who govern their own policies.
This website may have prices, descriptions and text that are not accurate because of typographical or photographic errors or changes not yet reflected in the product descriptions that appear on the site. We are not responsible for descriptive, typographical, or photographic errors. The product colors and finishes shown on our website may vary due to the scanning process and differences in color monitors. We do make every effort to insure that all products are accurately represented, but in some cases, variations may be dramatic. There may also be product discontinuations after an order has been placed. Advertised prices may also change without notice. This website shall not be responsible for honoring site price or product inaccuracies or discontinuations. This website will notify any purchaser of these changes before the manufacture or shipment of an order. In the case of discontinuations, Sunshine Wicker and Design will notify the purchaser to change to another product.
LIMITATION OF LIABILITY
Prices are subject to change without notice, even after an order is placed, and this website will not be liable for changes. This website has no liability to any third-party claiming through you or you for any damage suffered as a consequence of your displaying, copying, or downloading this site's material, to the maximum extent permitted by law. This website, in no event, will be liable to any third party or you for any consequential, punitive, extraordinary, indirect, or incidental damages (including the loss of date, revenue, profits or any other economic advantage) even if it arises. However, that this website has been previously advised of prospective potential damage, whether in tort or for breach.
GENERAL USE RESTRICTIONS
The contents of this site are the property of this website and the manufacturing partners of this website and are copyrighted. Use of the material on this site without authorization may be a violation of communication statutes and privacy and copyright laws.
This website allows a limited right for displaying and using the materials on this site only for personal use on your personal computer. It is agreed that you will not use any materials for any other purpose without this website's" prior written consent. You also agree not to publish, reproduce, enhance, or modify the information shown on our site and not to post any of our site's content to newsgroups, blogs, or bulletin boards. If you have breached any of these terms, the limited use license ceases and we will require that all of materials there were downloaded or printed to be destroyed. You agree you will not "frame" or "mirror" any of the materials on this site and any of the 3rd-party content that is on another internet based served or device if you do not have the prior written permission of "This Website" or its licensors, respectively.
You agree that the quality of materials and third party content on this site can be affected by inaccuracies and/or typographical errors on this website. You agree that this website has not independently authenticated or verified third party content or materials. This website does not warrant third party content or materials' accuracy or timeliness. It is also agreed upon that this website will not be liable for omissions in third party materials and content, even if provided by this website or a third party.
LOCAL LAWS
This website is controlled and operated from headquarters that are located in the State of Florida. This website does not imply that any materials shown on this site will be appropriate or available for international use. Local law compliance is your responsibility. This includes the export/import laws of other countries governing third party materials and content while using this site outside of the United States.
VIOLATION OF TERMS OF THIS SITE
If the terms of this website are violated, without further notice, service can be terminated immediately. It is agreed that the prices and products on this site can be modified or improved at any time without notice, by this website and its licensors. This website can revise the terms of this site at any time by updating these pages. The revised terms of this site are accepted if you continue using the site after any modifications. This website does not waive the right to enforce the terms if any provisions in these Terms are not enforced. The agreement between you and this website is comprised of the Terms and supersedes any prior agreements or discussions between the parties regarding this subject matter. Using this site is subject to additional disclaimers and/or caveats that can appear throughout the site of this website.
Updated July 13, 2011